Privacy Policy

What information do we collect?


We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login.  We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.


How do we collect information?


Information about your location, device and IP address is collected and stored by Wix.

We will only store personal information, including name and email addresses if you provide them through contact forms.


Why do we collect this information?

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing assistance

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information


We will never pass your details onto a third party businesses or sell your information on. We will pass your information onto relevant authorities if messages are threatening, raise safeguarding concerns or incite hate. If we are required to pass information over to law enforcement due to ongoing investigations we will, however we also understand the importance of privacy and unless legally obliged managers will make a decision as to whether releasing the data will put people at risk.


Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall.


All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


If you would like us to delete data stored:


If you don’t want us to process your data anymore, please contact our DPO on or send us mail to: Big Dreamers Castle, C/O CAGED Arts CIC, The Angel Centre, 14 Angel Place, Worcester, WR1 3QN


You have the right under EU law to see all data that we hold on you. If you request this we have 10 working days upon receipt to supply you with the data we hold on you. You can contact us on the details above if you would like a copy of the data we hold on you.



Our site uses the following cookies for the following purposes:

svSession (Permanent) Creates activities and BI

hs (Session) Security

incap_ses_${Proxy-ID}_${Site-ID} (Session) Security

incap_visid_${Proxy-ID}_${Site-ID} (Session) Security

nlbi_{ID} (Persistent cookie) Security

XSRF-TOKEN (Persistent cookie) Security

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.